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318.352.1164Mon - Fri: 7:30am - 5:30pm
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BOARDING INFORMATION

PetStar Animal Care offers a unique boarding experience for your pet. We provide exceptional customer service and high-quality boarding at a state-of-the-art facility. This gives your pet a home away from home!

Fresh linens are provided throughout your pet’s stay. Your pet receives at least twice-daily room service and outdoor play time. We are happy to feed a special diet if provided; otherwise, we serve all guests high-quality Royal Canin products.

PetStar operates a temperature- and humidity-controlled boarding facility. An exhaust fan helps to maintain a fresh air exchange for the comfort of both canine and feline guests. PetStar uses an Aqua-Air wet/dry vacuum system that promotes a clean and disinfected environment. This vacuum system and our hard working staff help keep away unwanted visitors, such as bacteria, viruses, intestinal parasites, fleas and ticks.

Download Boarding Form

Download Boarding Guest Registration

View our Boarding Brochure

 

Canine Bunks

PetStar offers 18 spacious canine bunks plus one special larger bunk. Your pet will enjoy the soft, thick fleece bedding in our clean and comfortable bunks.

 

 

 

Feline Condos

PetStar has 6 condos that give our feline friends separate, soundproofed rooms. It features natural lighting and a television for their viewing pleasure. 

 

 

 

Play Yard

PetStar has a spacious astro-turf play yard surrounded by an 8 foot privacy fence. Your pet can run and play while room service is tending to their boarding bunk inside. 

 

 

 

Check In and Out

  • Check-in: Noon – 2:00pm
  • An earlier arrival time may be arranged. Please speak with one of our team members to make special arrangements prior to your visit.
  • Check-out: 10:00am – noon
  • Any departure after 12:00pm will incur extended stay charges. Pick-up your pet between 10:00am and noon to avoid extra charges.
  • We also offer pre-arranged pick-ups during weekends and holidays. Please speak with one of our team members to make special arrangements prior to your visit.

 

What to Bring for Check In

  • Current medical/vaccination records
  • All medications, labeled
  • Special diet food
  • Pet’s favorite toy and treats

 

Requirements

All guests must have up-to-date vaccinations and proof of both current intestinal parasite screening and veterinary examination (within six months). All pets undergo a complimentary flea and tick screening. If any are found, your pet will be treated before entering the boarding facility at your expense. Upon admission, your signature is required on the boarding agreement that signifies your acknowledgement, awareness and acceptance of PetStar’s boarding policies.

Cats:
Feline boarders must be up-to-date on RCCP, leukemia and rabies vaccinations (within 12 months). They must also have records of a negative intestinal parasite screening within six months, and record of at least one negative FeLV/FIV test. 

Dogs:
Canine boarders must be up-to-date on DHPP, leptospirosis, and rabies vaccinations (within 12 months). The Bordetella vaccination is required every six months. They must also have record of a negative intestinal parasite screening within six months.

We apologize if these requirements are an inconvenience to you; however, these protocols have been put in place to ensure the health and well-being of all our boarding guests.

Get a complimentary HydroSurge bath with a five-night stay!

 

Safety and Security

PetStar Animal Care is monitored by a 24-hour security system. We also have healthy pet policies in place to safeguard all of our guests. Should a medical problem arise during your pet’s stay with us, we will immediately contact you (or your emergency contact) and the veterinarian on staff to begin proper treatment.

Contact Us

To learn more about the PetStar boarding experience, call 318-742-8002, or stop in for a visit. Ask a PetStar team member about our multiple pet discounts and special extended stay services!

Contact Information

Office: (318) 352-1164 Fax: (318) 352-1166 820 Keyser Ave Natchitoches, LA

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